Introduction

These terms of use apply to the use of the Grand Matter and the Grand Originals websites. They essentially say that you must behave appropriately and responsibly whilst using the websites.  Our privacy policy sets out how we use data relating to you and it forms a part of these terms of use. The privacy policy can be found on our website here. These terms were last updated in February 2023.

1. About the website and these terms of use

1.1. https://www.grandmatter.com (the “Website”) and http://grandoriginals.com (the “Online Store”) (collectively referred to as the “Websites”) are websites owned and operated by Grand Matter Limited, a company registered in England and Wales under company number 10674402 and with our registered office at The Fisheries 1 Mentmore Terrace, Studio 101, London, England, E8 3PN (“Grand Matter”, “we”, “us” or “our”).
1.2. These terms of use apply to all use of the Website and Online Store and form a legal agreement between you and Grand Matter.
1.3. By using the Websites you are confirming that you understand and accept (and are able to understand and accept) these terms of use, and that you agree to be bound by them. If you are under the age of 18 or don’t understand these terms of use, please ask a parent or guardian to explain their meaning to you. You must not use the Websites if you are under 13.
1.4. We amend these terms from time to time. Every time you wish to use our Websites, please check these terms to ensure you understand the terms that apply at that time.

2. Rights of Use and Intellectual Property Rights

2.1. You can use the Websites solely for browsing and making enquiries in respect of the information available on the Websites, and our competitions, products and services, and purchasing products from our Online Store.  You must not use any part of the content on our Websites for commercial purposes without obtaining a licence to do so from us or our licensors.
2.2. We are the owner or the licensee of all intellectual property rights in our Websites, and in the material published on it. Those works are protected by copyright laws. All such rights are reserved.
2.3. All third party trade names and trade marks are the property of their respective owners and we make no warranty or representation in relation to them.

3. Restrictions and Obligations

3.1. You agree to comply with these terms of use and all rules applicable to the use of the Websites.  
3.2. You will not:

3.2.1 hack, modify, reverse engineer or create derivative works of the Websites or any part of them; 
3.2.2. gain unauthorised access to any part of the Websites; 
3.2.3. remove, modify or obscure any copyright, trade mark or other proprietary notices on the Websites;
3.2.4. create software which replicates or mimics the data or functionality in the Websites;
3.2.5. use your access to the Websites for the sending of direct marketing;
3.2.6. make any part of the Websites available to a third party who does not agree to these terms of use;
3.2.7. copy or exploit any part of the Websites or the content they contain;
3.2.8. use the Websites or any part of them unfairly or for any illegal or immoral purpose; or
3.2.9. attempt to do any of the acts listed above.
3.2.10. conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site. This includes using (or permitting, authorising or attempting the use of):
i. any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the Websites or any data, content, information or services accessed via the same; and/or
ii.any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.

The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of Digital Copyright Directive ((EU) 2019/790). This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

4. Purchasing products on our store

4.1. If you use the Online Store to purchase an item, then our acceptance of your order will take place when we notify you that we have accepted it (whether by email or through our Websites). 
4.2. If we are unable to accept your order, we will inform you of this in writing and will not charge you for the product. Products may vary slightly from their pictures and images of the products on the Websites are for illustrative purposes only. 
4.3. The costs of delivery will be as displayed to you on the Online Store and we will let you know when we will provide the products to you during the order process. 
4.4. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end this contract and receive a refund for any products you have paid for but not received. 
4.5. You have the right to change your mind within 14 days and receive a refund.  You must then return the products to us at The Fisheries 1 Mentmore Terrace, Studio 101, London, England, E8 3PN.
4.6. We will refund you the price you paid for the products, by the method you used for payment. 

5. Liability

5.1. We provide and maintain the Websites on an “as is” basis and are liable only to provide our services with reasonable skill and care. 
5.2. External Sites have not been verified or reviewed by us and all use and access of External Sites is made at your own risk. “External Sites” means third party websites and online services to which the Websites link.
5.3. We give no other warranty in connection with the Websites and to the maximum extent permitted by law, we exclude liability for:

5.3.1. any loss or damage of any kind howsoever arising, including any direct, indirect, special, punitive or consequential loss whether or not that loss arises out of something of which we have been made aware;
5.3.2. any interruptions to or delays in updating the Websites;
5.3.3. any incorrect or inaccurate information on the Websites;
5.3.4. the infringement by any other person of any copyright or other intellectual property rights of any third party through any User Content or use of the Websites;
5.3.5. the availability, quality, content or nature of External Sites;
5.3.6.any transaction taking place on External Sites;
5.3.7. any transaction with third parties taking place on or through the Websites;
5.3.8. any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by any other person accessing, using or downloading the Website or any part of it, or any User Content; and
5.3.9. all representations, warranties, conditions and other terms and conditions which but for this notice would have effect.

5.4. We do not warrant that the operation of the Websites will be uninterrupted or error free.
5.5. We will not be liable in any amount for failure to perform any obligation under these terms of use if that failure is caused by the occurrence of an event beyond its reasonable control.
5.6. Except as provided above there are no other warranties, conditions or other terms and conditions, express or implied, statutory or otherwise, and all of those terms and conditions are hereby excluded to the maximum extent permitted by law.
5.7. You agree not to use the Websites in any way which is:

5.7.1. unlawful;
5.7.2. may give rise to civil or criminal liability for us; or 
5.7.3. which might call us into disrepute.

6. Termination

Without limiting any other rights it may have, we may cancel or suspend access to the Websites if you breach any of these terms of use.

7. General

7.1. These terms of use are subject to your statutory and common law consumer rights and will not limit any rights you might have that cannot be excluded under applicable law.  These terms of use will not exclude or limit our liability for death or personal injury resulting from its negligence nor any fraudulent acts or representations.
7.2. These terms of use and the terms referred to herein, including our privacy policy, constitute the entire agreement between you and us relating to your use of the Websites, to the exclusion of any other terms.
7.3. Failure to enforce any term does not constitute a waiver of that term.
7.4. If any part of these terms of use is found to be unenforceable, it will be amended to the minimum extent necessary to make it enforceable and the remainder of the provisions will remain in full force and effect.
7.5. The Websites are intended for and directed at the United Kingdom. No representation or warranty is made as to whether the Websites comply with the laws of any other country.
7.6. These terms of use are subject to the laws of England and the parties submit to the exclusive jurisdiction of the English courts.
7.7. We will be entitled to assign and otherwise transfer the agreement covered by these terms of use by giving you reasonable notice, which may include notice given via the Websites.
7.8. All questions, comments or enquiries should be directed to us.  We will try to respond to within 48 hours.

hello@grandmatter.com